Frequently Asked
Questions — 888cb

888cb requires Know Your Customer (KYC) verification before processing withdrawals. Pakistani users will typically need to submit a copy of their Computerised National Identity Card (CNIC), proof of current residential address (such as a utility bill or bank statement dated within the last three months), and confirmation of the payment method used for deposits. Documents must be clear, fully legible and not expired. Submitting complete documents promptly prevents delays on your withdrawal requests.

No. 888cb operates a strict one-account-per-person policy. Opening multiple accounts — known as multi-accounting — is a serious breach of the platform's Terms & Conditions. If duplicate accounts are detected, all associated accounts will be closed and any balances may be forfeited pending a compliance review. If you have forgotten your login details, use the password reset option rather than creating a new account. Contact support via Live Chat if you need further assistance recovering access.

Click the "Forgot Password?" link on the login page and enter the email address registered to your account. A password reset link will be sent to that email address — check your inbox and spam folder. The reset link is time-limited, so complete the process promptly. If you no longer have access to your registered email address, contact 888cb support via Live Chat with your account details and CNIC information so the team can verify your identity and assist you securely.

Display currency preferences may be available during registration or through your account settings. Pakistani users who want to see balances and wager amounts in Pakistani Rupees (PKR) should select PKR at sign-up. If you need to update your currency display after registration, navigate to your account settings or contact support. Note that the effective settlement currency and applicable exchange rates depend on the payment method and operator configuration — confirm these details before transacting.

Minimum deposit amounts on 888cb vary by payment method and may change over time. Check the cashier section of your account for the current minimum applicable to your chosen payment method. As a general guide, many methods on comparable platforms start from around PKR 500–1,000 for a single deposit. Always confirm the minimum in the cashier interface before initiating a transaction, as amounts displayed there reflect the live configuration for your account.

The payment methods available depend on the operator's cashier configuration at any given time. Options relevant to Pakistani users may include bank transfers through major banks and various digital or online payment channels. Payment method names that are widely recognised in Pakistan — such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah — are referenced here for context only. 888cb does not claim that any of these providers endorse, support or are affiliated with the platform. Check the live cashier for currently available options.

Withdrawal processing times on 888cb depend on your KYC verification status, the payment method selected, and any active wagering requirements attached to bonus funds. Once your account is fully verified and no bonus conditions are outstanding, withdrawal requests enter a processing queue. Times vary by method — some are processed within hours, others within several business days. The platform does not guarantee specific speeds. Completing KYC verification in advance is the most effective way to avoid unnecessary delays on your withdrawals.

Most deposits credit to your 888cb account balance within a few minutes of a successful transaction. If your balance has not updated after 15–30 minutes, first confirm with your payment provider that the transaction was completed successfully from their end. If the payment was debited but your balance remains unchanged, contact 888cb support via Live Chat and provide the transaction reference, amount in PKR and the date and time of the payment. The support team will investigate and resolve the discrepancy.

As a general rule, 888cb processes withdrawals to the same payment method used to make a deposit, as part of its anti-money laundering (AML) obligations. Withdrawing to a different method than the one used for deposits is subject to additional verification and platform approval. Withdrawals to third-party payment accounts — those not registered in the account holder's name — are not permitted under any circumstances. Contact support for guidance if your original deposit method is no longer available.

Cricket betting on 888cb covers a wide range of markets across PSL T20 fixtures, ICC tournaments, bilateral series featuring Pakistan, and international domestic leagues. Markets typically include match winner, top run-scorer, top wicket-taker, total runs in an innings, method of dismissal and live in-play markets that update as the match progresses. Odds are displayed in decimal format by default and are expressed in PKR stakes. All bets on cricket fixtures are governed by the applicable betting rules published in the platform's help section.

888cb's live casino section features real-time games streamed from professional studio environments, hosted by live dealers. Common offerings include Live Baccarat, Live Roulette, Live Blackjack, Live Andar Bahar, Live Teen Patti and game-show style titles. Table limits vary across different live rooms — some tables are designed for lower PKR stakes, others for higher-volume play. All live casino outcomes are determined in real time and cannot be influenced by the platform or the player outside of standard game rules.

Slot games available on 888cb are sourced from established third-party game providers who use certified Random Number Generator (RNG) technology to determine outcomes. RNG systems ensure that each spin is statistically independent of the previous one — no strategy or pattern can predict or influence the result. Each game's Return to Player (RTP) percentage is typically published by the game provider. A higher RTP indicates a lower theoretical house edge over a very large number of spins, but individual session outcomes are always variable.

Yes. While cricket — including PSL, ICC events and bilateral series — is a major focus for Pakistani users on 888cb, the sports betting section covers a broad range of sports. Football (international leagues and tournaments), kabaddi, tennis, basketball, UFC/MMA, volleyball and esports are among the sports that may be available. The specific sports and events covered depend on the operator's live schedule and seasonal availability. Check the sports lobby on the platform for the current list of available markets.

The treatment of open bets on abandoned, rained-off or cancelled cricket matches — including PSL fixtures and ICC tournaments — is governed by the specific betting rules applicable to that sport and market. Common outcomes include: full void and stake refunded to your balance, or settlement based on the result at the point of abandonment (for in-play bets where a result can be determined). Always review the cricket-specific betting rules in the platform's help section. Contact support if you have a query about a specific unsettled bet.

A wagering requirement (also called a rollover) specifies how many times you must wager a bonus amount before it becomes eligible for withdrawal as real money. For example, a PKR 5,000 bonus with a 30x wagering requirement means you need to place PKR 1,50,000 in qualifying bets before that bonus converts. Wagering contribution rates differ by game type — sports bets and slots may contribute differently. Always read the specific promotion terms before opting in, as requirements vary across offers on 888cb.

Yes. Most bonuses on 888cb carry a maximum single-bet limit that applies while bonus funds are active in your account. Placing a bet above this limit — which is specified in the individual promotion's terms — can result in forfeiture of the bonus and any winnings derived from it, and may trigger an account review. The maximum bet limit during bonus play is a standard industry condition designed to prevent low-risk bonus exploitation. Check the active promotion's terms in your account for the specific limit that applies.

Yes. All bonuses on 888cb carry a validity period during which the wagering requirements must be completed. If the requirements are not met before the expiry date, the bonus funds and any associated winnings are forfeited. Expiry periods differ by promotion — some are 7 days, others 14 or 30 days. The expiry date is always stated in the individual promotion's terms. Once expired, a bonus cannot be reinstated. Plan your play accordingly and review the terms at the time you opt in to a promotion.

Bonuses may be cancelled or forfeited on 888cb for several reasons: the bonus expired before wagering requirements were met; a bet was placed in excess of the maximum allowed during bonus play; the account was found to have been used for bonus abuse — including matched betting strategies or multi-accounting; the promotion's eligibility conditions were not met (e.g., first-deposit offer claimed on a non-qualifying payment method); or the account was subject to a compliance or KYC hold. Contact support for a specific explanation if your bonus was removed unexpectedly.

Yes. If you prefer to play without bonus funds or promotional communications, you can opt out through your account preferences or by contacting the support team directly. Some users prefer to play without bonuses because it avoids wagering requirements and allows unrestricted withdrawals at any time. This is entirely your choice. Note that activating self-exclusion or responsible gambling limits through the platform's responsible gambling tools will also automatically suppress promotional communications to your account.

Deposit and loss limits are available to all registered users through the Responsible Gambling section of your account dashboard. You can set daily, weekly or monthly deposit caps — for example, limiting yourself to PKR 2,000 per day — as well as loss limits that pause betting activity once a specified amount has been lost in a given period. Reducing a limit takes effect immediately. Increasing a limit is subject to a mandatory cooling-off delay to prevent impulsive decisions during a session. These tools are provided free of charge.

Self-exclusion is accessed through the Responsible Gambling section of your account settings. You can select an exclusion period — minimum six months, with longer-term or indefinite options — and confirm the request. Self-exclusion takes effect immediately, suspending your ability to deposit or place bets. It cannot be reversed before the chosen period expires. You can also request self-exclusion directly through Live Chat or by emailing support at [email protected] (plain text — not a clickable link). Attempting to open a new account during an active exclusion is a breach of our Terms & Conditions.

If you suspect unauthorised access to your 888cb account, act immediately: change your password using the reset function on the login page, then contact 888cb support via Live Chat to report the incident. The support team can place a security hold on your account while the matter is investigated. Review recent transaction history for any activity you do not recognise. In future, use a unique, strong password for your 888cb account and do not share login credentials with anyone — not even family members or trusted contacts.

This is a legally complex area and 888cb does not provide legal advice. Online gambling in Pakistan is subject to significant restrictions under the Prevention of Gambling Act, 1977 and related legislation. 888cb does not claim to be licensed, approved or regulated by the Government of Pakistan, the PTA, the State Bank of Pakistan or any provincial authority. Users in Pakistan are solely responsible for independently assessing the legality of accessing online gambling services under applicable local law before using the platform. Nothing on 888cb constitutes legal advice.

888cb uses HTTPS/TLS encryption for all data in transit between your device and the platform, meaning your login credentials, account details and transaction data are transmitted securely. Data at rest — including KYC documents — is stored with access controls that limit who can view sensitive information. The platform operates KYC and AML procedures consistent with applicable standards in its licensing jurisdiction. Full details of how your personal data is collected, used, stored and shared are set out in the 888cb Privacy Policy.